Frequently Asked Questions about Disability Support


What is disability support?

Disability support refers to a range of services designed to assist individuals with disabilities in their daily lives, promoting independence, social inclusion, and overall well-being. These services can include personal care, daily living assistance, transportation, therapy, and community participation support.

What is the NDIS?

The NDIS (National Disability Insurance Scheme) is an Australian government program that provides funding and support for people with disabilities, their families, and carers. The NDIS aims to give individuals greater choice and control over the services they receive, enabling them to access the support they need to achieve their goals and participate fully in their communities.

Who is eligible for the NDIS?

Once an individual is deemed eligible for the NDIS, they'll work with a planner or Local Area Coordinator (LAC) to develop a personalized plan outlining their goals, needs, and the support required. Based on this plan, the NDIS will allocate funding for various services and supports, which the individual can use to access their chosen providers.

How do I choose a disability support provider under the NDIS?

When selecting a disability support provider, consider factors such as their experience, services offered, location, and whether they're registered with the NDIS. It's essential to find a provider that aligns with your needs, preferences, and values. Conduct research, ask for recommendations, and meet with potential providers to make an informed decision.

Can I change my disability support provider?

Yes, the NDIS is designed to give participants choice and control over their support services. If you're not satisfied with your current provider or want to explore other options, you can switch providers. Before making a change, consult your NDIS plan, review your service agreement, and communicate your intentions with your current provider to ensure a smooth transition.